Children’s Specialized Hospital

LIH Healthcare and CSH Take Next Steps Toward Greater Collaboration in Pediatric Services

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CEO of LIH Healthcare Nelson Chow presents at Children’s Specialized Hospital’s leadership council meeting

CEO of LIH Healthcare Nelson Chow presents at Children’s Specialized Hospital’s leadership council meeting

On 19th July 2017, LIH Healthcare CEO Nelson Chow, Executive Vice President Dr. Jie Zhang, and US Office Representative Anita Lin visited Children’s Specialized Hospital for new dialogue on continued collaboration opportunities. The focus of the discussion was to develop inpatient pediatric specialty service lines in China, including specialized pediatric rehabilitation programs such as post- NICU follow-up, post liver-transplant rehabilitation, post-surgical orthopedics, and traumatic brain injury (TBI)/non-TBI. In this full-day visit, the LIH Healthcare team conducted in-depth meetings with CSH clinical leaders and staff of the Infant Toddler Program, Brain Injury Program, Chronic Pain Program, Chronic Illness Management, and General Rehab Program. Open dialogue revealed opportunities to develop customized training programs for autism spectrum disorders and ADHD in China. In this full-day meeting, Mr. Chow also brought an exciting update to the executive team of Children’s Specialized Hospital to address 2016 – 2017 milestones, current progress, and forthcoming opportunities for collaboration between two organizations. CEO of Children’s Specialized Hospital, Warren Moore, and VP of Business Development, Michael Dribbon offered their congratulations personally for LIH Healthcare’s progress and shared their excitement about the opportunities in working with LIH Healthcare to create more quality pediatric service programs in China.


LIH Healthcare Management Visits Children’s Specialized Hospital

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LIH Healthcare Senior Managers Hu Dai and Kristi Troutman

LIH Healthcare Senior Managers Hu Dai and Kristi Troutman

On March 28, Children’s Specialized Hospital (CSH), LIH Healthcare’s partner hospital for pediatrics in New Jersey, US welcomed three LIH healthcare managers, Dr. Fengyi Kuo, Therapy Director at Kunming LIH SkyCity Rehabilitation Hospital; Kristi Troutman, Interim Therapy Director at LIH Olivia’s Place Shenzhen, and Dai Hu, General Manager at LIH Olivia’s Place Beijing, prior to the opening of the AOTA conference. Clinical leadership from two organizations met face to face during the 1-day visit to conduct significant dialogue on various topics including rehabilitation facilities, clinical education, and team building in the cultural context of China and the US. The second part of the visit consisted of tours of CSH’s inpatient and outpatient facilities under the guidance of Patricia Foley, VP of Outpatient Services, with thorough overviews of their outpatient services and programs from an operational perspective. “As a clinic manager, the visit was fulfilled with great conversations with their clinicians and a deep tour in their inpatient and outpatient facilities which brought me inspiration on the direction of our Beijing clinic,” said Mr. Hu.

A special half-day meeting was arranged exclusively for clinicians to conduct special topic presentations, Q&A, and discussions. A series of topics including The Current State of Rehabilitation and Rehabilitation Education in China, LIH Healthcare Current Facilities, Staffing and Patient Demographics, and Overview of LIH Healthcare Clinical Training and Leveling were brought to CSH’s therapist leads team by the LIH Healthcare managers. The presentations and dialogue received tremendous feedback from CSH’s clinicians. Kristi Troutman, Interim Therapy Director at LIH Olivia’s Place Shenzhen recalled, “Our CSH counterparts found these presentations extremely helpful for them to put many things into perspective in terms of supporting clinician peers in China. It was eye-opening for them to hear about the ‘gaps’ in therapist numbers versus need throughout China and the history of rehab in China!” The meeting served as a great opportunity for stronger ties between clinicians as they exchanged professional expertise and went into a deep dive on special clinical topics.

During the meeting, CSH presented “The Six Thinking Hats” methodology that the organization adopted to train clinicians on multidisplinary team thinking and working models. The clinical leads initiated deep discussion with the LIH Healthcare managers on identifying needs areas for ongoing training and improvement for better multidisplinary team communication that leads to better treatment planning and higher quality of care. “My understanding on how CSH has been effectively implementing the family-centered care approach to all levels from management to clinicians had been incrementally growing throughout the visit. I was also constantly amazed by the level of cohesiveness of their communications between disciplines.” Said Dr. Fengyi Kuo, Therapy Director at Kunming LIH SkyCity Rehabilitation Hospital.

The partnership between LIH Healthcare and CSH was established in 2015, with the goal of increasing the quality and availability of services for pediatric rehabilitation/therapy and developmental-behavioral pediatrics in China. Since then, therapists from both organizations have been working closely on building knowledge pathways to share professional expertise. Children’s Specialized Hospital is the leading US provider of inpatient and outpatient care for children from birth to 21 years of age facing special health challenges, with a volume of 30,000 patients yearly – from chronic illnesses and complex physical disabilities like brain and spinal cord injuries, to developmental and behavioral issues like autism and mental health. With 68 inpatient beds and 13 New Jersey locations, Children’s Specialized is the region’s largest provider of services for children with ASD. Based on a Press Ganey independent survey, 99% of patient’s parents would recommend Children’s specialized to others. It has been named “Top Children’s Hospital” by The Leapfrog Group and named among Top Children’s Hospitals by New York Magazine.


My Experience at Children’s Specialized Hospital

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Dr. Amy Meng, Pediatrician, LIH Olivia's Place Beijing

Dr. Amy Meng, Pediatrician, LIH Olivia’s Place Beijing

Children’s Specialized Hospital in New Jersey, US, was established in 1891. It celebrated its 125th year in 2016 and continue to provide leading healthcare services in children’s rehabilitation. As part of the partnership between CSH and LIH Healthcare, Dr. Amy Meng, Developmental Behavioral Pediatrician at LIH Olivia’s Place Beijing, travelled to CSH to completed an “externship.”

 

 

 

 

Meeting CSH in front of the Maple Leaf

It is said that the maple leaf in the eastern United States enjoys great reputation. The Children’s Specialized Hospital (CSH) Mountainside campus is located among long and narrow two-story buildings. The buildings are on a slightly raised hillside and hidden among maple trees, quiet and peaceful. Walking in to CSH Mountainside for the first time, I could see doctors, front desk, and waiting areas. Everything was in good order. Staff who were busy working greeted me with warm smiles.

CSH Mountainside Campus

CSH Mountainside Campus

The first night I arrived at CSH, I had the honor to attend their quarterly commendation meeting. They shared new rehabilitation therapy methods and presented case studies to explain how to use those methods effectively. This made me feel the strong academic atmosphere of CSH.

Profound Education with Dr. Beckwith

The following days were mostly spent in the out-patient department of CSH Mountainside. This department includes the Behavioral Development Unit, Physiatry Department, Psychology Department, and Medical Department.

My first station was the Behavioral Development Unit, where I spent about 6 weeks. This unit mainly sees children with developmental disorders, learning disorders, social communication disorders, cognitive impairment, and attention deficit hyperactivity disorder.

Developmental behavioral pediatrics is an emerging discipline with only several decades of history even in foreign countries. In China, we just establish this discipline in 2016. There are few behavioral development physicians in China. And the knowledge of most domestic developmental behavioral physicians is limited to common disorders such as autism, developmental delay, cognitive impairment, and hyperactivity. Actually, this specialty includes these conditions but also any diagnosis associateed with intelligence, development, and behavior belongs to behavioral development, such as Angelman syndrome, Williams syndrome and Down syndrome. In China, children with these diseases often visit a Children’s Neurology Unit, Children’s Healthcare, or Children’s Psychology Unit. Physicians in top-level hospitals may have contact with and know about behavioral development, however, the vast majority of physicians in China are not familiar with behavioral development, let alone the best intervention methods, intervention effects, referral opportunities, and referral organizations. For parents of children with special needs, it is hard. They often feel conflicted, confused, and helpless. In the first-tier cities like Beijing, parents can visit some pediatric rehabilitation or behavioral development hospitals. However, compared with CSH, both physicians and therapists in China have great space for improvement.

Most of the time at CSH Mountainside, I followed Dr. Beckwith in an internship program. Dr. Beckwith is a promising young physician who is the Director of Behavioral Development. He has been rated as one the most popular physicians among parents. Ninety percent of patients here are children with autism and ADHD, but there there are also some rare conditions like Prader-Willi syndrome.

Patient-centered CSH

Physicians in China usually have time pressure because there are so many patients; however, It seems that CSH gives abundant time and space for physicians to communicate with children and families. Generally speaking, for a first-visit patient, physician would spend 60 to 90 minutes in the first consultation. Actually, in that “short 90 minutes” consultation, physicians need lots of information, such as ADHD symptoms, complications, learning ability testing, medication, and communication methods. They spend half of the time listening to parents’ concerns. Dr. Beckwith once said that abundant outpatient time is the important guarantee of patient satisfaction. Meanwhile, physicians show great respect to patients’ privacy. Before each of my observations, we requested permission from parents. Over the years, CSH has obtained consistent praise in a nationwide patient satisfaction evaluation (Press Ganey). This rare achievement is based on the 125 years of culture and history of this hospital.Meng 2

What is a Developmental Behavioral Physician?

Physicians who receive American Developmental Behavioral Physician Training (i.e., fellow) must have an American pediatrician background, receive three years of training, and pass a national board examination every year. CSH arranges learning schedules for fellows, for example, following home visits, attending classes and discussion meetings, medical records discussions, etc. As a fellow, they are required to have a good command of common diseases and medications, know the behavioral development characteristics of rare conditions and understand relevant specialties. For example, CSH fellows are required to receive training in the Physiatry Department for three and half months, learn relevant psychology knowledge, and also to participate in research programs.

I benefitted a lot from my experience in the CSH Physiatry Department. The main responsibilities of this department are addressing problems of various kinds of movement disorders, testing movement performance, adjusting appliances, and relieving muscle tension (Botox or surgery). It is beneficial for developmental behavioral physicians to experience all kinds of complex disorders over time. In an interdisciplinary setting, physicians need to be familiar with various complex conditions and symptoms in order to judge when to refer to physical therapy and what kinds of therapy skills should be referred.

In China, it is commonly accepted that the precondition to be a qualified developmental behavioral pediatrician is he/she has to be a pediatrician with general clinical experience. Besides knowing about children’s development and treatment for common developmental conditions, he/she also needs to master knowledge of genetic disorders, nervous system diseases, auditory problems, and movement disorders and other relevant problems, to have certain understanding on psychology, applied behavioral analysis, linguistics, occupational and physical therapy, and how to use common tools of behavioral development.

Summary

I am much honored to have this internship in behavioral development as a representative of LIH Healthcare. I was deeply moved by CSH and their physicians, by their high efficiency and patient-centered service model, professional ethics, modest attitudes, powerful knowledge base, and treatment outcomes. They are not only modest and knowledgeable, but also very warm-hearted. When they knew my eagerness to help children in China, they were very generous to explain knowledge and refer relevant books to me. I understand that I still have a long way to go to be a qualified developmental behavioral pediatrician. With their encouragement and support and hard work on my part, I hope in the near future I can contribute my own efforts in treating children in China.


Dr. Ming Li Visits LIH Healthcare’s US Partner, Children’s Specialized Hospital

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In October 2016, Doctor Ming Li from Peking University First Hospital made a 2-day visit at Children’s Specialized Hospital (CSH) in New Jersey, US. The visit included opportunities to meet with the management and clinical staff from CSH. As a well-established doctor and well-known scholar in the field of pediatrics, Dr. Ming Li was very satisfied with the experience and paid a high compliment to LIH Healthcare, the sponsor of the visit. “There’s nothing any better than coming and having a chance to do clinical rounds, patient observations, and exchange ideas with excellent developmental behavior pediatrics practitioners who face the same challenges. This is quite a fulfilling trip!” Dr. Li said. The visit was a first-time training collaboration between LIH Healthcare and Peking University First Hospital. Dr. Li is a Consultant Pediatric Neurologist and Associate Professor in the Department of Pediatrics at First Hospital of Peking University.


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